Privacy policy

Who we are

Black Nexus Space is a software development company based in Gqeberha, South Africa. This policy explains how we handle personal information in line with the Protection of Personal Information Act (POPIA).

What we collect

When you contact us through our website, email or WhatsApp, we collect the information you choose to share: your name, email address, phone number, company name and details about your project.

Our hosting provider may also record basic technical information such as your IP address and browser type to keep the website secure and running.

How we use it

We use your information only to respond to your enquiry, prepare quotes, deliver the services you request and communicate with you about your project. We never sell your information.

Who we share it with

We use trusted service providers to run our business, including Vercel (website hosting) and Resend (email delivery). They process information on our behalf and only as needed to provide their service.

How long we keep it

We keep enquiry information for as long as needed to respond and, for clients, for as long as required for the project and for legal and accounting purposes.

Your rights

Under POPIA you may ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email us at blacknexusspace@gmail.com and we will respond promptly.

You also have the right to lodge a complaint with the Information Regulator of South Africa.

Contact

Questions about this policy? Email blacknexusspace@gmail.com.